Welcome to Waiz. By accessing or purchasing from our page/store, you agree to the following terms and conditions: 

1. Product Information
All products listed are eco-friendly and described to the best of our knowledge.

Product colors may slightly vary due to photography lighting or screen display.

We reserve the right to modify or discontinue any product without prior notice.

2. Order & Payment :
Orders must be confirmed with valid contact and delivery details.

We offer Cash on Delivery (COD) across Bangladesh.

Pre-orders may require an advance payment (only when clearly mentioned).

3. Shipping & Delivery:
Delivery time typically takes 2–5 working days, depending on location.

Delivery delays caused by courier services are beyond our control.

Customers are requested to receive and check the product upon delivery.

4. Returns & Exchange :
Returns/exchanges are only accepted for defective or wrong items, reported within 24 hours of delivery.

The product must be unused and returned in its original condition and packaging.

Shipping charges for returns are usually borne by the customer, unless it’s our fault.

5. Privacy :
We respect your privacy. Your personal details will only be used for processing and delivering your orders.

We do not share or sell your information to any third party.

6. Contact :
If you have any questions or concerns, feel free to message us directly on our Facebook Page or reach out via:

📞 Phone: +880 1833-835796
📧 Email: [email protected]